Help center
COD orders, delivery, and how to reach KhawajaMart.
Frequently asked questions
How do I place an order?▼
Browse products, add items to your cart, and check out. You need an account. Payment is cash on delivery (COD) only.
What payment methods do you accept?▼
Cash on delivery (COD) only. You pay the courier in cash when your order arrives.
How much is shipping and tax?▼
Every order has a flat Rs. 330 delivery charge plus 4% government tax calculated on subtotal plus shipping. See your cart for the exact total.
How can I track my order?▼
Check your orders in your account. You can also WhatsApp us with your order number for a quick update.
What is your return policy?▼
We follow a practical, Pakistan-oriented policy for wrong, damaged, or defective items. Read the full details on our Returns page and contact us on WhatsApp or email with photos.
How do you ensure product quality?▼
We work with trusted suppliers and review listings carefully. Product pages describe what you receive.